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Service Request

Name:


Building Number: and Unit Number:

Daytime Phone:


Evening Phone:


E-mail:


Please choose one of the following two options for service:

I grant permission to ALARA® Villages of Addison associates or outside vendors accompanied by an ALARA® Villages of Addison associate to enter the unit in my absence to complete all requested repair work. (During the day, please do not arm your alarm until the repair has been completed. ALARA® Villages of Addison associates do not have an override code for the alarm system.)

or

I would like to be present when repairs are made and would like to schedule an appointment. A maintenance associate may contact me to set up an appointment. (Please note, depending on volume, appointments may not always be available within a 72 hour period.)


Additionally, please provide the following information to assist in the processing of this request:

I have no pets or I have one or more pets.
Number of Cats: Number of Dogs:

If you will not be present when the repair is made, please ensure that your pets are placed in an area that will not interfere with the requested work.

If this is a maintenance emergency, please call our emergency line 24 hours a day at 972.248.9990. After hours, an operator will answer and contact the ALARA® Villages of Addison associate on-call.

Please give a detailed description of the item needing repair. If you will not be present when the repair is made, please indicate the location of the repair.

(Example: Master bedroom electrical outlet does not provide power. When standing in the doorway facing into the room, outlet is located on the left hand side of the bed.)

Repair Description: (Please submit only one request per form)


Once you have completed all the information above, press the Send button below to submit your request. A separate request must be made for each item. A confirmation page should appear after submitting your request.


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